Terms & Conditions

Terms & Conditions

We are so thrilled you are joining a Shine Yoga retreat or class. We know that occasionally things happen and you can’t make the retreat/class you’ve booked. So please do read through the terms and conditions below to make sure you are fully aware of what our terms are.

Shine Yoga Classes

Class Cancellations

Please email info@shineyogauk.com if you need to cancel your class.

Drop In Classes

If you cancel more than 24 hours before the class starts you will receive a full refund, or you can transfer your booking to another class. If you cancel 24-8 hours before the class starts you can transfer your booking to another class. If there isn’t an alternative date you can do you will not receive a refund. If you cancel less than 8 hours before the class starts you will not receive a refund and you class will not be transferrable.

Class Passes

If you cancel 8 or more hours before the class starts the class will not be deducted from your class pass. If you cancel less than 8 hours before the class starts that class will be deducted from your class pass.

Outdoor Classes – Cancellation Due To The Weather

If we can’t go ahead with the class because it’s too rainy or stormy, we will inform you via email at least one hour before the class starts. You’ll have the option to transfer your booking over to another class or get a refund.

Private Classes

For all private sessions payment is required upon booking. Once your payment is received your booking will be confirmed and the date and time reserved.

If you cancel more than 7 days before your class we will try to reschedule your class. If this is not possible you will receive a refund, minus a 10% admin fee.

If you cancel less than 7 days (168 hours) before your class you will receive a 50% refund.

Private Outdoor Classes – Cancellation Due To The Weather

A little bit of rain or wind won’t stop us from having an incredible class. So we won’t cancel if the weather is a little rainy or cold (we’ll just wrap up warm and have so much fun).

But if it looks likely there may be heavy rain or strong winds, we will call you 12-16 hours beforehand, to make a decision together about whether the class should go ahead.

If you cancel after this point there will be no refund. If we decide together that the class won’t be able to go ahead you can transfer your booking over to another date at no charge, or receive a refund minus a 10% admin fee.

Shine Yoga Retreats

Payment

Where only a deposit is made at the time of booking, full payment of the balance due must be made 60 days before the retreat commences. Failure to do so may result in Shine Yoga exercising it’s right to cancel your booking(s) and to charge the applicable cancellation charges as set out below.

Cancellation

Once you have booked your Shine Yoga retreat your deposit is non refundable. In the event that you need to cancel, regardless of the circumstances, the following refund fees apply. Cancellation more than 60 days before the start date of the retreat: full refund (minus deposit).  Cancellation 30 – 60 days before the retreat start date 50% refund (minus deposit). Cancellation less than 30 days before the retreat start date, no refund. Please get a travel insurance policy that will protect you should you need to cancel.

Shine Yoga does not accept any liability for theft or damage to personal possessions; personal injuries or medical conditions that develop during or after the holiday; or any costs, cancellations or charges incurred as a result of fire, natural disaster, problems with transport, or any other events beyond our control.

Insurance

In order to participate in retreats with Shine Yoga we strongly recommend that guests have travel insurance.

Advisory Note

I understand that participating in a Shine Yoga retreat is entirely at my own risk. I understand my own body’s challenges and take full responsibility for my own yoga practice.

Shine Yoga Workshops

When booking for workshops we can only provide you with full refund (with a 10% admin fee deduction) provided your cancellation takes place more than 28 days before the start date. For any other cancellations there will be no refunds unless your place can be filled from Shine Yoga’s waiting list. If we can fill your place we will refund your event fee (less a 20% admin fee). If a course or workshop is cancelled we will either refund you in full or you are welcome to be transferred to an alternative event.

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